Position Vacant:  Compliance, Risk and Quality Manager

  • Senior Leadership role
  • Highly respected local community service organisation
  • Based in Windsor NSW
  • Permanent Part time, 28 hours per week
  • SCHADS Grade 6
  • Salary sacrifice options available

Click here for Position Description

The Organisation

Since 2001, Peppercorn has provided services to a wide demographic of people across the Hawkesbury and surrounding areas.  Our suite of services includes mobile preschools, family support, transport, community aged care and community development programs.  Peppercorn’s vision is for a connected, healthy and inclusive Hawkesbury by reducing social isolation and maximising participation.  Our services are underpinned by community, opportunity, responsive service, learning and leadership.

The Role

Supported by the Executive Officer, The Compliance, Risk and Quality Manager will have responsibility for leading the organisation in its continuous improvement and risk management practices.  The Compliance, Risk and Quality Manager is required to maintain comprehensive knowledge of industry specific legislation, regulations, standards and practices to drive continuous quality improvement initiatives and projects.

 

Essential ·         Relevant tertiary qualifications in Quality, Risk and Compliance or similar

·         Demonstrated experience quality management systems

·         Demonstrated understanding of a systems and practice approach to risk, auditing, compliance, analysis and continuous quality improvement

·         Knowledge and understanding of legislation, regulations, standards and practice guidelines relevant to the human services sector

·         Experience in quality auditing, action planning and outcome reporting

·         Ability to implement organisational change management strategies to support new or revised quality, compliance and risk systems and processes

·         Ability to build strong stakeholder relationships

·         Strong problem solving and negotiation skills

·         Demonstrated knowledge and competence in the use of client management systems and Microsoft Office

·         Current NSW drivers licence and a vehicle with third party property insurance

·         A National Criminal History Check and Working with Children check must be completed and cleared before employment may commence

Desirable ·         Experience working in education, aged, disability, family or transport services

Please see the attached position description to understand the role in more detail.  Enquiries relation to this position can be made by contracting Jessica Innes, Executive Officer on 02 4587 0222.

If you’re a values based leader and want to build your career with this value driven community based organisation, please submit a cover letter, your resume and respond to the selection criteria.  Applications can be made by email to frontdesk@peppercorn.org.au.

Applications close 9am Monday December 7, 2020.

Position Vacant – Intake and Assessment Officer

  • Highly respected local community service organisation
  • Based in Windsor NSW
  • Salary sacrifice options available
  • SCHADS Grade 3

Two positions are available: Click here for Position Description

  • Permanent at 35 hours per week
  • Fixed term contract expiring June 30, 2021 at 35 hours  per week

The Organisation:

Since 2001, Peppercorn has provided services to a wide demographic of people across the Hawkesbury and surrounding areas.  Our suite of services includes mobile preschools, family support, transport, community aged care and community development programs.  Peppercorn’s vision is for a connected, healthy and inclusive Hawkesbury by reducing social isolation and maximising participation.

The Role:

The Intake and Assessment Officer is a key role within our Community Care team and is responsible for conducting holistic assessments to eligible members of the community to support independent home living and community access.

 

Key Selection Criteria – Essential
Essential ·      Experience in community care assessment and support and / or demonstrated experience in developing Individual Care Plans in accordance with My Aged Care.

·      Cert IV in Individual Support / Aged Care / Disability or other relevant qualification.

·      Demonstrated ability to sensitively engage people seeking support and care services .

·      Understanding of the barriers to service access experienced by culturally diverse and minority communities.

·      Have a strong understanding of issues faced by the older person and carers.

·      Excellent documentation skills and attention to detail

·      Strong problem-solving skills.

·      Ability to work independently and within a multi-disciplinary team.

·      High level computer skills, data entry and word processing.

·      Current NSW drivers licence and a vehicle with third party property insurance.

·      A National Criminal History Check and Working with Children Check must be completed and cleared before employment may commence.

Selection Criteria – Desirable
·      Experience with client management systems and databases

·      An understanding of Risk Assessment.

·      Geographical knowledge of the Hawkesbury, Nepean, and Blue Mountains LGAs.

Please see the attached position description to understand the role in more detail.  Enquiries relation to this position can be made by contracting Sharon Fisher, Operations Manager on 02 4587 0222.

If you’re passionate about supporting your community and want to build your career with this value driven community based organisation, please submit a cover letter, your resume and respond to the selection criteria.  Applications can be made by email to frontdesk@peppercorn.org.au.

Applications close 9am Monday December 7, 2020.

Call our Corporate office

You can reach us on 4587 0222 for more information or email frontdesk@peppercorn.org.au

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