Disaster Support and Services

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Disaster Support and Services

    If you have been impacted by a recent disaster, we have listed below some general services and supports that you may find useful in your recovery.

Call Triple Zero (000) immediately in life threatening situations

    For Mental Health Support 24/7 you can call Lifeline on 13 11 14 or the NSW Mental Health Line on 1800 011 511.

Service NSW

    • For more information about existing disaster recovery support that may be available, please visit the Service NSW website.

 

    • Visit:

https://www.service.nsw.gov.au/services/emergencies-and-natural-disasters

Ask Izzy

    A website that connects people in need with housing, a meal, money help, family violence support, counselling and much more. It is free and anonymous, with thousands of services listed across Australia.
    • Visit:

https://askizzy.org.au/

Recovery Centres

Dedicated community recovery centres provide face-to-face support for NSW residents affected by natural disasters. Service NSW lists current centres and opening times.
Visit: www.service.nsw.gov.au/services/recovery-centres

Housing

Temporary and emergency housing

If your home has been affected by disaster, you can access accommodation support by visiting a recovery centre or by calling Service NSW on 13 77 88. Service NSW staff can also help you find other support you may need.

Temporary and emergency housing | NSW Government

Link 2 Home

If you urgently need accommodation, call Link2home on 1800 152 152 for information and telephone referral service. Open 24 hours a day, 7 days a week.

    • Visit:

Crisis numbers and helplines | Communities and Justice

    (nsw.gov.au)

Mental health support

• The NSW Mental Health Line provides links to mental health services on 1800 011 511.

• Lifeline 13 11 14, is available to listen and support 24 hours a day 7 days a week. Phone, SMS and online chat is available.

• Children and young people can call Kids Helpline at any time on 1800 55 1800 or chat online at kidshelpline.com.au

 

Your Local Council

Find your local Council – Find Your Local Council – Office of Local Government NSW

Hawkesbury City Council – (02) 4560 4444
Visit: Hawkesbury City Council | Hawkesbury City Council (nsw.gov.au)

The Hills Shire Council – (02) 9843 0555
Visit: Home | The Hills Shire Council (nsw.gov.au)

Penrith City Council – (02) 4732 7777
Visit: Penrith City Council (nsw.gov.au)

Blacktown City Council – (02) 5300 6000
Visit: Home – Blacktown City (nsw.gov.au)

Hornsby Shire Council – (02) 9847 6666
Visit: Home | Hornsby Shire Council (nsw.gov.au)

Central Coast Council – (02) 4306 7900
Visit: Council Home | Central Coast Council (nsw.gov.au)

Blue Mountains City Council – (02) 4780 5000
Visit: Home | Blue Mountains City Council

 

Legal Services

 

Disaster Response Legal Service NSW

    • Free legal help if you’ve been affected by a disaster, including storm, flood or bushfire.

 

    • They can help with legal problems including: insurance claims and disputes, housing and tenancy, financial hardship, workplace rights, Centrelink, domestic and family violence, and government disaster grants.

 

    • 1800 801 529 9am-5pm Monday to Friday

 

    • Visit:

Disaster Response Legal Service NSW

Western Sydney Community Legal Centre Limited

    • Their free legal and social support services to people in need.

 

    • Western Sydney Community Legal Centre (WSCLC) provides access, support, advocacy, advice referrals and representation to people who live in Western Sydney facing hardship or barriers in dealing with legal or other issues.

Western Sydney Community Legal Centre | Professionals In Social Justice

Pets and livestock

NSW Department of Primary Industries

    Assist landholders and communities with animal welfare-related issues, including veterinary assistance, emergency fodder and stock water, stock euthanasia and burial, and care of animals in evacuation centres.

RSPCA

    • Contact

RSPCA

     for assistance with pets, livestock (including horses), and wildlife on 1300 278 358.

Agricultural and Animal Services Hotline

    A hotline for agricultural and animal services for flood-affected landholders is available for assistance. Landholders can request emergency fodder for livestock, animal assessment, veterinary advice and if required, euthanasia and burial. 1800 814 647

Domestic Violence

NSW Domestic Violence Line

    Free call the NSW Domestic Violence Line on 1800 65 64 63. Available 24/7. Interpreters are available. If you are hearing impaired, call the National Relay Service on 133 677

If you or your family are in danger call Emergency Triple Zero 000
NSW Domestic Violence Line | Communities and Justice

 

NSW Reconstruction Authority

 

NSW Reconstruction Authority (formerly Resilience NSW) is the lead disaster management agency for NSW, responsible for all aspects of disaster recovery and building community resilience to future disasters.
(02) 9212 9200
Visit: NSW Reconstruction Authority | NSW Government